opento Limited ("opento") are committed to protecting and respecting your privacy.
This policy (together with our Website Terms and Terms of Business and any other documents referred to on them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is opento Limited registered in the United Kingdom with registration number 426174 and having its registered office at 48 Ballater Drive, Bearsden, Glasgow, G61 1BX (“opento”).
Our nominated representative for the purpose of the Act is the Data Controller Officer.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.opento.com (our site). This includes information provided at the time of registering to use our site, subscribing to our blog, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
A cookie consists of a piece of text sent by a web server to your web browser, which is then stored by your browser. The information is then sent back to our web server each time your browser requests a page from the server. This enables the web server to identify individual web browsers. It does not contain personally identifiable information such as your name or other personal details – simply a unique identifier relevant to you.
Accessing our Blog content
When you access our Blog posts, a cookie is placed on your computer by our content management system (CMS), which uses a session cookie. This temporary cookie is not used for tracking purposes, it’s an essential, “strictly necessary” part of providing content to you through our CMS.
Accessing our Member content – cookies are used to remember you are logged-in so you can access and download documents
We use persistent cookies to enable our website to recognise you when you return to our site – this makes our site easier to use, since if you are a Member you won’t need to login each time you return to the site to access Member content. The cookies are set when you log-in and expire two weeks after which point you will need to login again. These cookies are essential to use of our web service and as such are permitted by law.
Additional cookies served by other services
We also use other web services provided by other companies to improve the experience for users of opento.com and to help us review how we improve our service for users and commercially.
The services we use are:
How do I block cookies from these services?
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by e-mail.
If you are an existing customer, we may contact you by e-mail, Twitter or some other shared digital communication channel with information about goods and services similar to those which were the subject of a previous contract between us.
If you do not want us to use your data in this way please tick the relevant box situated on the form on which we collect your data (the registration form).
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If opento or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms or Terms of Business and other agreements; or to protect the rights, property, or safety of opento, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the Contact form and requesting we remove you from future marketing activity.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Last updated 1 July 2012
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